José María Regueiro, CEO of Connect24, highlighted the significance of transforming data into actionable insights for hotel management during his presentation at the TIS 2026 conference in Seville. He stated, “It is not about how much data we have, but what we can do with it.”
The efficient management of technical installations has become a strategic factor for tourism establishments. Beyond maintenance, aspects such as energy efficiency, regulatory compliance, and guest experience increasingly depend on the ability to monitor and analyse real-time data.
At TIS 2026, Regueiro introduced MaindHotel, a Technical Operational Intelligence platform designed to connect hotel facilities, interpret data, and automate decision-making processes. He explained that the platform utilises existing systems and wireless sensors to centralise information, combining it with artificial intelligence to detect anomalies and automate responses.
“The goal is for hotels to better understand their facilities, anticipate problems, and spend less time on repetitive tasks,” Regueiro said.
real-time monitoring and its advantages
Regueiro noted that many hotels still lack monitoring systems for critical installations such as refrigeration units and water tanks. MaindHotel simplifies the connection of these elements, enabling the generation of useful information from the outset. For hotels already equipped with monitoring systems, the platform adds a layer of intelligence to enhance data interpretation.
“It’s not just about knowing an isolated data point; it’s about understanding whether a system is functioning correctly and if it requires intervention before a problem arises,” he added.
cost savings and operational efficiency
One of the key objectives of MaindHotel is to anticipate incidents, which can lead to significant cost savings and improved operational efficiency. Regueiro explained that many issues not only incur financial costs but also directly impact guest satisfaction. Proactively identifying problems with room climate control or pool water quality can enhance the customer experience and reduce the likelihood of complaints.
Furthermore, preventing major breakdowns and unnecessary resource consumption contributes to cost savings.
automation and regulatory compliance
Regueiro also discussed the platform's role in automating regulatory compliance and traceability. Many safety controls related to food safety and pool management are still performed manually, consuming valuable resources. MaindHotel allows for continuous monitoring and automatic detection of deviations, providing organised and accessible information when needed.
key messages from TIS 2026
During his presentation titled ‘Technical Operational Intelligence: Connect, Decide, and Act’, Regueiro aimed to convey that digitalising installations goes beyond merely collecting data. “The real transformation occurs when that data informs decisions and generates concrete actions,” he stated.
He emphasised a model based on three pillars: connecting existing systems, deciding through technical expertise and artificial intelligence, and acting to simplify daily management.
future trends in hotel management
Regueiro noted a clear trend towards greater integration among systems in the hospitality sector. Hotels will increasingly require interconnected platforms that can share information seamlessly and leverage artificial intelligence for process automation and improved decision-making.
“We are moving towards more intelligent and autonomous models where technology helps anticipate problems and optimise resources with minimal manual intervention,” he concluded.
reflections on participation in TIS
Reflecting on Connect24’s participation as exhibitors at TIS, Regueiro described the experience as highly positive. It provided an opportunity to present MaindHotel, engage with innovative projects, and collaborate with other technology companies.
“We live in a time of rapid technological acceleration, and sharing experiences and knowledge is crucial for progress,” he said. “From these conversations, new ideas and collaborations emerge, paving the way for better solutions in the sector.”
